Terms of Use



1.Service Overview

JoyQuest Limited ("the Company") is a leading provider of innovative online gaming experiences and digital entertainment products. Our offerings encompass a diverse range of interactive games available on various platforms, complemented by in-game purchases that enhance gameplay, engaging digital content, and robust community support. We prioritize user satisfaction by delivering high-quality entertainment through immersive graphics, captivating storylines, and dynamic gameplay mechanics. Our commitment to improvement is reflected in regular updates and new content releases, allowing players to enhance their gaming experience with unique items and boosts.

Understanding the importance of community, JoyQuest Limited provides comprehensive support and communication channels for our users. This ensures that players can connect with one another and receive assistance as needed. We believe that fostering a strong community enhances the overall gaming experience, and we actively encourage users to engage through our platforms. Thank you for choosing JoyQuest Limited as your source of entertainment.

2.Acceptance of Terms

By accessing or using the services provided by JoyQuest Limited, including our games and digital content, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as any additional terms and conditions that may apply to specific features or services. Your continued use of our services constitutes your acceptance of these terms. If you do not agree to these terms, you must immediately discontinue your use of our services.

We invite you to explore our offerings and immerse yourself in the dynamic world of gaming that JoyQuest Limited has to offer. Thank you for choosing us as your source of entertainment.

3.User Eligibility

In this agreement, "you" or "your" refers to individual users interacting with our services. If such users are under the age of 13, "you" or "your" refers to the parents or legal guardians of the user entering into this agreement. You or any individual under your supervision may only use the services if they exceed the minimum age rating applicable to the services. Minors under the age of 13 must have their parents or guardians review, explain, and consent to this agreement on their behalf. If you are accepting this agreement on behalf of a minor, you are responsible for supervising their use of the services, including their use of any virtual items or accounts.

As a parent or guardian of a minor, by consenting to this agreement on their behalf, you agree to assume full responsibility for all actions taken by your child in relation to the services, including any use of virtual items or accounts, regardless of whether such use was expressly authorized by you. You bear legal and financial responsibility for all conduct that occurs during your use or access of the services, and if you permit someone else to access the services or your account, you are also accountable for their actions.

4.User Conduct

Your use of the services provided by JoyQuest Limited ("the Company") is governed by our "User Conduct" policy, which is enforced to ensure a respectful and enjoyable gaming environment. You are solely responsible for familiarizing yourself with, understanding, and complying with these rules. The User Conduct guidelines are not exhaustive; the Company reserves the right to determine which behaviors are inconsistent with the spirit of our games and to implement appropriate disciplinary measures as necessary. Such measures may include the suspension or termination of user accounts and the prohibition of users from accessing the services, in whole or in part. User Conduct governs all aspects of your interaction with our games, including, but not limited to, selecting an in-game name, posting messages, interacting with other users, and accessing game features.

You agree that you will not:

· Transmit or post any content or use language that the Company, in its sole discretion, deems offensive, including but not limited to unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, sexually explicit, or otherwise objectionable material. Attempts to circumvent these restrictions through misspellings or alternative spellings are also prohibited.

· Disclose or make publicly available any personal information of other users within the games or related services without obtaining that user's express written consent, although users may share their own personal information.

· Violate the contractual, personal, intellectual property, or other rights of any individual or entity, or promote or engage in illegal activities.

· Improperly utilize the Company’s support services, including the submission of false reports of abuse or misconduct by any party.

· Disable, interfere with, or circumvent any security features of the games or any mechanisms that restrict or enforce limitations on access to or use of the games or content.

· Engage in activities or actions that may result in unauthorized users being defrauded of Virtual Currency or Virtual Items that they have legitimately earned or purchased in the games.

· Sell or distribute the Company’s games or any components thereof, including Virtual Currency, Virtual Items, user accounts, or access to user accounts, in exchange for real currency or items of monetary value.

· Participate in cheating or any fraudulent activities that the Company deems inconsistent with the spirit of the games.

· Utilize or engage with any unauthorized third-party software designed to modify or interfere with the services or any games offered by JoyQuest Limited.

You acknowledge and agree that should JoyQuest Limited, in its sole discretion, determine that you have violated the User Conduct policy, you may lose access to the violating items and/or the Company reserves the right to take actions such as terminating your account and prohibiting you from using the services either in whole or in part.

5.Copyright Notice

All copyrights, trademarks, and other proprietary rights contained within the content (including, but not limited to, software, services, text, graphics, and logos) are the exclusive property of JoyQuest Limited ("the Company") and are protected by applicable intellectual property laws. You agree not to copy, republish, modify, download, distribute, license, sublicense, reverse engineer, or create derivative works based on the Company’s website, software, or services, except as expressly authorized in this agreement.

Unless otherwise stated, the content published on this website and/or in app stores may only be reproduced or distributed in its original form for personal, non-commercial use. Any other use of the content, including but not limited to distribution, reproduction, modification, display, or transmission, without prior written consent from JoyQuest Limited, is strictly prohibited. All copyright and proprietary notices must be retained on all reproductions of such content.

JoyQuest Limited disclaims all proprietary interest in any intellectual property rights other than its own. Any references to third-party services or software are provided by the Company on an "AS IS" basis, without any warranties, express or implied.

6.Virtual Items and Refund Policy

Virtual items refer to virtual currency, goods, rewards, or effects, including but not limited to coins, points, gems, tokens, weapons, vehicles, cards, skins, clothing, and other in-game virtual assets purchased from digital storefronts or obtained through services. All virtual items are licensed under the terms of this agreement and do not constitute a transfer of ownership. Virtual items are only available for use by users in specific locations and cannot be exchanged for real money or used outside the service. JoyQuest Limited reserves the right to modify, delete, or restrict the use of virtual items without liability to users. Please note that once virtual items are purchased, they are non-refundable, so please consider carefully before making a purchase.

7.Privacy Protection

At JoyQuest Limited, we are committed to protecting your privacy and personal information. Our Privacy Policy details the data we collect, how we use it, and the security measures we implement. We gather personal information only as necessary to provide our services, such as when you create an account. This data is used to enhance your experience and may be shared with trusted service providers under strict confidentiality agreements. We do not sell or rent your information to third parties. You retain control over your data and can access, modify, or delete it upon request. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

8.Third-Party Account Integration

JoyQuest Limited allows you to link your account with external platforms such as Google, Facebook, Twitch, Steam, or Patreon. By enabling these connections, you consent to the continuous sharing of your information with these third-party services, in line with their privacy policies. If you prefer not to share this data, it is advisable not to utilize this feature.

Should you choose to log in via third-party accounts, please review the respective terms and conditions of those services.

9.International Access

JoyQuest Limited operates and manages its services from its registered office in Hong Kong, Kowloon. If you are accessing our services from outside of Hong Kong, it is your responsibility to comply with local regulations and laws. You must not use JoyQuest Limited’s content or services in a way that violates local regulations or restrictions.

10.Indemnification Clause

You agree to indemnify and hold harmless JoyQuest Limited, its management, employees, and affiliated third parties, against any liabilities, costs, damages, and expenses (including reasonable legal fees) arising from your use of our services or your breach of this agreement. JoyQuest Limited reserves the right to assume control of any case subject to indemnification and expects full cooperation from you in such matters.

11.Disclaimer

To the maximum extent allowed by applicable law, JoyQuest Limited ("the Company") disclaims all representations, warranties, and conditions related to this website and its use. This includes, but is not limited to, any warranties implied by law regarding satisfactory quality, fitness for a particular purpose, and the application of reasonable care and skill.

This disclaimer does not:

Limit or exclude the Company's or your liability for death or personal injury caused by negligence;

· Limit or exclude the Company's or your liability for fraud or fraudulent misrepresentation;

· Limit any of the Company's or your liabilities in ways that are not permissible under applicable law; or

· Exclude any of the Company's or your liabilities that cannot be excluded under applicable law.

· The limitations and exclusions of liability specified in this section, as well as elsewhere in this disclaimer, will:

(a) Be subject to the preceding paragraph; and

(b) Apply to all liabilities arising under this disclaimer or in connection with its subject matter, including those arising from contract, tort (including negligence), and breaches of statutory duty.

In cases where this website and the information and services provided are offered free of charge, the Company will not be liable for any loss or damage of any kind.

12.Liability Limitation

The content, software, services, and products offered on the Site may contain errors or inaccuracies. JoyQuest Limited regularly updates and revises its materials and reserves the right to make changes without notice.

We make no guarantees about the accuracy, reliability, or suitability of the information, software, products, or services provided on the Site. All content is provided “as is” without warranties or conditions of any kind. To the maximum extent allowed by law, JoyQuest Limited disclaims all implied warranties, including those of merchantability, fitness for a particular purpose, title, and non-infringement.

JoyQuest Limited and its suppliers will not be held liable for any indirect, incidental, or consequential damages, including loss of profits, data, or use, arising from your use of the Site, even if JoyQuest Limited has been informed of the potential for such damages. If you are dissatisfied with the Site or any of its terms, your sole remedy is to discontinue its use.

13.Dispute Resolution

Any disputes arising out of or in connection with this agreement, including any questions regarding its existence, validity, or termination, shall be resolved through binding arbitration in accordance with the laws of the Hong Kong Special Administrative Region. The arbitration shall be conducted by a single arbitrator appointed in accordance with the applicable rules of the arbitration institution designated by the parties. The place of arbitration shall be Kowloon, Hong Kong.

The parties agree that the arbitration proceedings shall be conducted in English and that the decision of the arbitrator shall be final and binding upon both parties. Each party shall bear its own costs and expenses incurred in connection with the arbitration, unless the arbitrator decides otherwise.

This agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws principles. The parties hereby submit to the exclusive jurisdiction of the courts of Hong Kong for the enforcement of any arbitration award or for any matters not subject to arbitration.

14.Termination and Restriction of Access

JoyQuest Limited reserves the right to terminate or restrict your access to the Site and its services at any time without prior notice. This agreement is governed by the laws of Hong Kong, and any disputes arising from it will be subject to the jurisdiction of the courts in Hong Kong.

No partnership, joint venture, or employment relationship is established between you and JoyQuest Limited through this agreement. JoyQuest Limited’s compliance with existing legal obligations remains unaffected by these terms. If any provision of this agreement is found to be invalid, it will be replaced by a valid provision that most closely aligns with the original intent, without affecting the rest of the agreement.

15.Modification of Terms

JoyQuest Limited reserves the right to revise these Terms at any time, at its sole discretion. The most current version of the Terms will take precedence over all previous versions. It is recommended that you periodically review these Terms to stay informed about any updates.

16.Contact Information

If you have any questions or comments regarding these Terms, you can reach us at [email protected].

JoyQuest Limited

We aim to provide the perfect adventure for everyone, ensuring unforgettable moments in every journey.

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