This Privacy Policy explains how JoyQuest Limited (“We,” “Us,” “Our”) collects, uses, maintains, and discloses information gathered from users (“You,” “Your”) who interact with our website,and any associated subdomains, products, or services.
By accessing or using our Site, you agree to the practices outlined in this Privacy Policy. This policy applies to all products and services offered by JoyQuest Limited.
We collect personal identification information from Users in various ways, such as when Users visit the Site, register an account, subscribe to our newsletter, respond to a survey, or fill out a form. Information collected may include, but is not limited to, your name, email address, postal address, phone number, and any additional details provided during interactions with the Site.
We collect personal information only when voluntarily submitted by Users. However, declining to provide this information may prevent Users from participating in specific services or engaging fully with certain features of the Site. Your personal information is collected strictly in compliance with applicable data protection laws.
Non-personal identification information refers to details that cannot be used to directly identify an individual. We may collect such information automatically whenever Users interact with the Site. This may include browser type, device type, IP address, operating system, and information about how Users navigate the Site.
We use this data to better understand how Users interact with our Site, which helps us improve functionality and enhance User experience. This information may also be used to diagnose server issues, analyze trends, and gather broad demographic data for internal use.
The Site may use cookies, web beacons, and other tracking technologies to enhance User experience and enable certain functionalities. Cookies are small files stored on the User’s device that track preferences and activity. Cookies help us recognize repeat visitors, remember User settings, and improve navigation.
You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some features of the Site may not function properly without cookies. By continuing to use the Site without changing your cookie settings, you consent to our use of cookies.
JoyQuest Limited collects and uses personal information for the following purposes:
· To Improve Customer Service: Your information helps us respond more effectively to customer service requests and support needs.
· To Personalize User Experience: We may use information to understand how Users as a group interact with the Site, enabling us to improve Site content and navigation.
· To Improve Our Site: We use feedback provided by Users to enhance our products, services, and overall Site functionality.
· To Process Transactions: We may use the information Users provide about themselves when placing an order to fulfill and deliver the service requested.
· To Send Periodic Communications: We may use the email address you provide to send updates, respond to inquiries, and notify you of changes to our products or services. You may opt out of these communications at any time.
We are committed to safeguarding your personal information. We implement robust security practices, including encryption, firewalls, to ensure data is stored and transmitted securely. Sensitive information exchanged between the Site and its Users is protected through encrypted channels and digital signatures.
Additionally, we employ strict internal protocols to prevent unauthorized access, alteration, or disclosure of personal data. While we take every precaution, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute data security.
JoyQuest Limited does not sell, rent, or trade Users' personal identification information to third parties. We may share generic aggregated demographic information, not linked to any personally identifiable information, with trusted business partners for purposes such as improving our Site or analyzing user trends.
In certain cases, we may use third-party service providers to help us operate the Site or administer activities on our behalf, such as sending out newsletters or conducting surveys. These third parties will only have access to information necessary to perform their functions and are obligated to maintain the confidentiality of your data.
Unless explicitly stated otherwise, any data displayed on your profile will be considered publicly accessible. You have the option to not provide certain profile details. Additionally, there are specific features and sections on JoyQuest Limited platforms, such as forums, message boards, user reviews, game ratings, and chat rooms, where information you share will be openly visible to other users and the general public, as intended by the nature of these features.
JoyQuest Limited retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Specifically, we retain personal data for 3-5 years from the date of collection or as long as needed to meet legal, accounting, or regulatory requirements.
Upon the conclusion of the 3-5 years retention period, your personal information will be securely deleted, anonymized, or otherwise rendered inaccessible to ensure it cannot be further identified or misused.
JoyQuest Limited reserves the right to modify or update this Privacy Policy at any time. When we make changes, we will notify Users via email and update the "Last Modified" date below. We encourage Users to review this policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the Site following any changes signifies your acceptance of the updated terms.
By using the Site, you confirm your acceptance of this Privacy Policy. If you do not agree to the terms of this policy, please do not use our Site. Continued use of the Site following updates or changes to this policy will be deemed as acceptance of those modifications.
If you have any questions about this Privacy Policy, the practices of this Site, or your interactions with JoyQuest Limited, please contact us through email [email protected].
We are committed to addressing any concerns you may have regarding your privacy and our data protection practices.
We aim to provide the perfect adventure for everyone, ensuring unforgettable moments in every journey.
We value your feedback and are here to assist you.